Frequently Asked Questions

Once your design is approved, production takes 3–5 business days and USPS Ground shipping takes 4–6 business days within the United States. Estimated total: 7–11 business days from design approval to delivery.

Right now we only ship within the United States. Standard shipping is $8, and it's free on orders of $75 or more.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

Because every sign is custom-made to your design, please reach out as soon as possible if you need to change or cancel your order. Once production begins, we may not be able to make changes.

Our manufacturing maximum is 256mm x 256mm x 250mm. If your design would exceed that, we'll scale it down proportionally so it fits perfectly while keeping its detail intact.

Since every sign is made specifically for you, we don't accept returns for buyer's remorse or sizing. If your order arrives damaged or the wrong item is shipped, we'll always replace or refund it.

Wipe it gently with a soft, dry cloth to keep it dust-free. Avoid submerging it in water, and always unplug it before cleaning.